MGM Music Hall at Fenway

2 Lansdowne St, Boston, MA 02215

Driving Directions


From the North

Take I-93 towards Boston. Take Storrow Drive-West exit, continue on Storrow Dr. West to the Fenway exit. Take Fenway exit off of Storrow Dr., turn right onto Boylston St. towards Fenway Park. Turn right onto Jersey Street. At the end of Jersey Street turn right onto Brookline Avenue. Make your first right onto Lansdowne Street. MGM Music Hall at Fenway will be at the end of the street on your right.


From the South

Take I-93 towards Boston to the Southampton  Street exit (Exit 16). Turn left and continue to join Massachusetts Ave. at Melnea Cass Blvd. Turn left onto Cass Blvd. Turn left onto Tremont St. Take next right onto Ruggles St. Continue through Fenway St. to Park Dr. Turn right onto Brookline Ave. towards Fenway Park. Turn right onto Lansdowne St. MGM Music Hall at Fenway will be at the end of the street on your right.


From the West

I-95 (Rhode Island), Rt. 1 (Foxborough), I-90 (Mass Pike), Rt. (Fitchburg). Use Massachusetts Turnpike Extension/Storrow Dr/Charlesgate Overpass. At I-95/Rt. 128, go North or South (depending on approach route) to I-90 East Massachusetts Turnpike to Boston. Exit at Cambridge tolls and proceed towards Cambridge. Turn right onto Storrow Drive East before crossing Charles River. Continue on Storrow drive East to the Fenway exit. Take Fenway exit off Storrow Drive. Turn right onto Boylston Street towards Fenway Park. Turn right onto Jersey Street. At the end of Jersey Street turn right onto Brookline Avenue. Make your first right onto Lansdowne Street. MGM Music Hall at Fenway will be at the end of the street on your right.  


From the East

Use Sumner Tunnel (Rt. 1a)/Central Artery/Storrow Dr/Charlesgate Overpass. Take Logan exit to Summer Tunnel/Rt. 1a to Boston. Take I-93 North ramp at end of Summer Tunnel. After .25 mile, take Storrow Dr. exit. Continue on Storrow Drive West to Fenway exit. Take Fenway exit off Storrow. Turn right onto Boylston Street towards Fenway Park. Turn right onto  Jersey Street. At the end of Yawkey Way turn right onto Brookline Avenue. Make your first right onto Lansdowne Street. MGM Music Hall at Fenway will be at the end of the street on your right.   


Public Transportation to MGM Music Hall at Fenway

Take the Greenline Subway to the Kenmore Stop, walk up Brookline Avenue towards Fenway Park and take a left onto Lansdowne Street. MGM Music Hall at Fenway will be at the end of the street on your right.


Parking

MGM Music Hall at Fenway does not own or operate any parking lots, and we strongly encourage fans to take public transportation to the venue whenever possible. There are several paid lots in the Fenway Park/Kenmore area which may be open on show nights. If the show you are attending is on a game night we recommend that you park in a lot or garage that corresponds to the route you take to the venue. For example, if you are driving in from the east of Fenway, please park to the east of Fenway.

 

The fine for parking a vehicle in the Fenway/Kenmore Residential Parking District during Fenway Park Events, unless said vehicle displays in the rear window a valid and current sticker as issued by the Transportation Department for the Fenway/Kenmore Residential District, shall be one hundred dollars and no cents ($100.00) for each such violation.

 

About

Located at the intersection of Lansdowne and Ipswich Streets, the MGM Music Hall at Fenway is a state-of-the-art, multi-purpose performing arts center that occupies roughly 91,500 square feet on four levels and accommodates 5,009 patrons.


BOX OFFICE HOURS

The MGM Music Hall at Fenway box office is open noon on show days. Will call opens at door time. On the night of a show the box office will close approximately 30-45 minutes after the headliner takes the stage.

PURCHASING TICKETS
In Person: MGM Music Hall at Fenway tickets may be purchased in person from the MGM Music Hall at Fenway Box Office or the Orpheum Theatre Box Office. A small service fee is charged per ticket. Online: MGM Music Hall at Fenway tickets may be purchased online through Ticketmaster.com. Tickets purchased online are subject to a service fees which vary by ticket price. Be careful not to purchase through unverified retailers as we cannot guarantee the validity of those tickets.

FORMS OF ACCEPTABLE PAYMENT
Cash – American Currency Only
Credit Cards – Mastercard, Visa, Discover, American Express. Credit cards must be accompanied by a photo ID (license or passport)

WILL CALL
Will call is available only on the night of the show

LOST OR STOLEN TICKETS
Tickets purchased at the box office in-person should be treated as cash and cannot be lost or replaced. If you purchased your tickets online through Ticketmaster please contact Ticketmaster customer service at 1-800-653-8000.

REFUNDS AND EXCHANGES
There are no refunds or exchanges on tickets.

BAG POLICY
The MGM Music Hall has a CLEAR BAG policy. To reduce staff contact with guest belongings, only the following bags are allowed:
-Clear plastic, vinyl or PVC bags (Maximum size: 12" x 6" x 12")
-Non-clear small clutch bags or wallets (Maximum size: 4.5" x 6.5")
All bags are subject to search by security.


ACCESSIBILITY

MOBILITY AND VISION
The MGM Music Hall is an accessible venue.
If you would like to be on the floor for a general admission show, please purchase a general admission ticket and the venue will make best accommodations at the time of arrival to the venue. Both the Curve Level and the Balcony have reserved accessible locations available for purchase as well. We are equipped with an elevator as well as ramps where necessary. The venue does not have wheelchairs available for patrons to use/borrow. Assisted listening devices are available by request.

For inquiries into a sign interpreted show, please contact the venue by emailing info.mgmfenway@crossroadspresents.com at least 3 weeks prior to any performance to inquire about sign interpreter availability.


HEARING

We have assistive listening devices available. You will need a credit card for us to hold while you use the device. Please contact by calling or emailing info.mgmfenway@crossroadspresents.com for questions or to make advance arrangements.


SIGN LANGUAGE INTERPRETERS

If you would like to request sign language interpreters for a show please let us know in advance by calling or emailing
info.mgmfenway@crossroadspresents.com.


SERVICE ANIMALS

Service Animals are allowed at shows but please no other animals.

AGES

All shows at MGM Music Hall at Fenway are All Ages. For shows with an age restriction all patrons MUST present a government issued photo ID to gain entry to the club.

ALCOHOL POLICY
The consumption of alcohol is prohibited by patrons under the age of 21. Anyone violating this by law will be evicted and the alcohol will be confiscated without refund. To purchase alcoholic beverages, a patron must present a valid MA driver’s license, MA liquor ID, US passport or military ID, which indicates the patron to be at least 21 years of age. Duplicate licenses, expired licenses, damaged licenses and drivers licenses which do not have photos will not be accepted. Patrons with MA ID cards will be required to present a second form of identification (e.g. credit card). Out of state licenses are acceptable only if the patron is at least 25 years of age. Patrons between the ages of 25-30 who provide an out-of-state driver’s license will be required to produce a second form of identification (e.g., credit card) Rhode Island patron’s between 21 and 30 years of age must present valid, non-duplicated state issued driver’s license and will be required to present a second form of identification (e.g., credit card). Any patron in the possession of alcoholic beverages on premises may be requested to produce identification which must satisfy the foregoing requirements. No refunds will be offered for confiscated beverages. Any patron who presents false identification or who passes alcohol to a minor may be subject to eviction and arrest. We will not serve more than two alcoholic beverages to a patron at one time and we reserve the right to limit service to one drink per patron. We will not serve any patron whom we believe to be intoxicated. Alcoholic beverages may not be taken into or removed from the premises. Any patron in the possession of alcoholic beverages not obtained on the premises will be subject to eviction. We retain the right to refuse any ID, and to refuse/cease service to any patron at any time. Patrons who are evicted or refused entry for violating the alcohol policy will not be issued a refund.

CAMERAS AND RECORDING DEVICES
Non-professional cameras (cameras without detachable lenses) ARE allowed into the venue unless the artist prohibits for the night.  All types of professional photographing equipment or recording devices are NOT allowed inside the venue unless it is specifically approved by the artist.

COAT CHECK
Coat check is available on all four floors. You may check items other than coats at the coat check.

DOOR TIMES
Door time is typically 1 hour before show time. Please check the show listing for details.

SECURITY
For the safety of our guests, we make sure all shows are fully staffed with security personnel. If you have a security issue, we urge you to contact a member of security at any time.

SMOKING
Lighters are not allowed in the venue and there is absolutely NO SMOKING OR VAPING allowed per the city of Boston Ordinances. Any smoking or vaping will result in IMMEDIATE EJECTION from the event.

MEDICATION
Any medication must be accompanied with proof of prescription.

PROHIBITED ITEMS

ALL WEAPONS PROHIBITED
Guests, including law enforcement personnel not present in an official capacity, are prohibited from bringing weapons into the venue. We do not provide weapon lockers. Weapons may not be checked in. Weapons include, but are not limited to, the following: firearms, explosives, stun guns, handcuffs, brass knuckles, sticks, clubs, batons, martial arts instruments, pepper spray, tear gas, projectiles of any kind, knives and weapon replicas. Guests found in possession of the above-mentioned items will be asked to remove the item from the venue or dispose of it. Guests who refuse to comply will be evicted from the premises.

ADDITIONAL ITEMS
Illegal drugs or substances of any kind including marijuana, drugparaphernalia, bags or backpacks that do not comply with venue’s bag policy, alcohol cans or glass containers, outside food or drink (except approved items), Go-Pros, selfie sticks, laser pointers, unsealed liquids or gels, jewelry or clothing that could inflict harm including spiked jewelry, and stuffed animals or toys. The list of prohibited items is subject to change at the discretion of venue management.

Contact

Email: info.mgmfenway@crossroadspresents.com
Address: 2 Lansdowne Street, Boston, MA 02215
Box Office Hours: Opens at 12 PM on show days
Private Events: BostonEvents@livenation.com
You can also see our updates about show information on our Twitter / Facebook / Instagram profiles or follow us Tiktok.

Booking

MGM Music Hall at Fenway is a general admission 5,009 capacity venue that primarily books national touring acts. All bands at this level come as packages so if you are looking to support a show please understand that most likely the tour won’t let us add anyone. This is the case 99% of the time so contact the band playing and ask if they would like an additional support band and you may have better luck. For headlining the MGM Music Hall at Fenway, the act should have played the Boston market and developed a following large enough to have sold out venues like the House of Blues, Paradise Rock Club, Brighton Music Hall, Middle East Downstairs, etc. If you have not played larger venues, you should start at the appropriate level club and work your way up developing your fan base along the way. Also, please understand we will research your band so please be honest. Booking is handled by Crossroads Presents at 617-547-0620. MGM Music Hall at Fenway is not open to outside promoters and all concerts are booked exclusively through Crossroads Presents. Please understand we get an enormous amount of inquiries of bands looking to support shows, headline, etc. and it may take some time to respond to each inquiry.